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Your Small Business Probably Has an IT Department. It Just Doesn't Know It Yet.

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If you own a retail store with two employees, you probably don't think of yourself as running an organization with a significant IT footprint. You have a cash register. Maybe a POS system. A couple of computers. A website. Some social media accounts. Online banking. Vendor portals for ordering inventory. Nothing unusual. The problem is that every one of those systems has become part of your business infrastructure, whether you intended it or not. Twenty years ago, a local retailer could operate mostly on paper. Today, even the smallest business depends on technology for sales, payments, inventory management, accounting, communications, and banking. When one of those systems stops working, the business often stops working too. Yet many small businesses still approach technology as a series of individual purchases. "We need a new register." "We need Wi-Fi." "We need a website." "We need security cameras." Each decision gets made independently, ...
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Your Technology Volunteer Needs help, they just haven't told you yet.

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Lessons from a Decade of Helping Churches Navigate Technology Over the last ten years, I've had the opportunity to serve churches and small organizations in a variety of roles. Sometimes I've been the volunteer helping wire up a sound booth on a Saturday afternoon. Sometimes I've been the consultant troubleshooting network issues after a service. In my professional career, I've worked in enterprise technology and cybersecurity, helping organizations solve complex technical problems and improve their security posture. One thing I've learned is that every church is different. Some churches have incredibly capable technology volunteers. Some have retired IT professionals in the congregation. Some are fortunate enough to have staff members who understand technology well. Others have pastors who are carrying the entire technology burden themselves because no one else is available. Because of that, not every church needs an outside IT company. In fact, some do...
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